Addressing workforce shortages in aged care: Strategies for sustainable staffing
The aged care sector is facing a significant workforce shortage, with increasing demand for skilled carers and nurses outpacing the available talent pool. As Australia’s population continues to age, the need for qualified professionals in aged care facilities and home care settings is growing rapidly. However, recruitment challenges, high turnover rates, and burnout among caregivers have made it difficult for providers to maintain adequate staffing levels.
To ensure the sustainability of aged care services, it is essential to adopt proactive strategies that attract, retain, and support workers in this vital industry. In this blog, we explore the causes of workforce shortages in aged care and discuss effective solutions for long-term staffing stability.
Understanding the workforce shortage in aged care
Several factors contribute to the growing shortage of aged care workers in Australia:
- Increased demand for aged care services – With the elderly population rising, there is greater demand for aged care professionals, yet the supply of workers is not keeping pace.
- High turnover rates – Many aged care workers leave the industry due to low wages, high workloads, and emotional exhaustion.
- Aging workforce – A large proportion of the current aged care workforce is nearing retirement, further exacerbating shortages.
- Limited career progression – Aged care roles are often perceived as having limited opportunities for career advancement, making it less attractive for younger professionals.
- Difficult working conditions – Staff shortages result in excessive workloads, leading to burnout and further turnover.
- Recruitment challenges – Attracting skilled professionals is becoming increasingly difficult, particularly in rural and regional areas where the talent pool is even smaller.
Strategies for addressing workforce shortages in aged care
To ensure long-term sustainability, aged care providers need to focus on innovative recruitment and retention strategies. Below are key approaches to building a resilient workforce.
1. Improving wages and working conditions
One of the most effective ways to retain aged care workers is to offer competitive salaries and better working conditions. The government’s recent funding increases for aged care can help facilities improve pay rates, but employers must also address issues such as:
- Providing fair compensation that reflects the demanding nature of the job
- Offering incentives such as bonuses, shift allowances, and overtime pay
- Ensuring manageable workloads to reduce burnout
- Implementing better rostering systems to support work-life balance
2. Investing in training and career development
A key reason for workforce shortages is the perception that aged care offers limited career growth. Providers can combat this by:
- Creating clear career progression pathways, such as leadership roles or specialised care training
- Offering scholarships and financial support for upskilling workers in nursing and allied health professions
- Partnering with vocational training institutions to attract students into aged care careers
- Providing ongoing professional development to keep staff engaged and skilled in emerging care practices
3. Leveraging international recruitment
Given the shortages in the local workforce, many aged care providers are turning to skilled migration programs to fill gaps. To make international recruitment successful:
- Employers should ensure compliance with visa regulations and provide support for new hires to settle in Australia
- Cultural competency training can help integrate overseas workers into local care environments
- Strong induction and mentorship programs can improve retention of internationally recruited staff
4. Promoting aged care as a rewarding career
Changing the perception of aged care as a low-paying, physically demanding job is crucial in attracting new workers. This can be achieved by:
- Showcasing real stories of aged care workers who find meaning and fulfilment in their roles
- Running recruitment campaigns highlighting the value of aged care careers
- Encouraging school leavers and career changers to consider aged care through government-supported traineeships and apprenticeships
5. Enhancing workplace support and well-being
To retain staff, aged care organisations must focus on improving workplace culture and employee well-being. This includes:
- Providing mental health support and counselling services
- Encouraging peer support programs to build a sense of community among staff
- Recognising and rewarding staff for their dedication and hard work
- Creating a positive and inclusive work environment where staff feel valued
6. Using technology to improve efficiency
Technology can play a significant role in reducing the burden on aged care workers and improving job satisfaction. Some ways technology can assist include:
- Implementing digital care management systems to reduce paperwork and administrative tasks
- Using AI-powered scheduling tools to optimise staffing levels and ensure fair workloads
- Incorporating assistive technologies and robotics (e.g., automated medication dispensers, mobility aids) to ease physical strain on caregivers
- Leveraging telehealth and remote monitoring tools to reduce unnecessary travel for community-based carers
7. Focusing on regional and rural workforce solutions
Aged care workforce shortages are particularly severe in regional and remote areas. Strategies to attract and retain workers in these locations include:
- Offering relocation incentives for aged care professionals willing to work in rural areas
- Providing affordable housing or accommodation support for staff
- Building partnerships with local communities to encourage long-term workforce sustainability
- Expanding telehealth services to supplement in-person care where staff numbers are low
The role of government and industry collaboration
While aged care providers play a significant role in addressing workforce shortages, government and industry collaboration is essential for long-term success. Policy reforms, increased funding, and strategic workforce planning are crucial in:
- Expanding training programs and financial support for aged care workers
- Introducing stronger regulations to ensure fair pay and working conditions
- Encouraging industry-led initiatives to attract new talent into aged care
- Investing in research and development to explore innovative workforce solutions
Conclusion
Addressing workforce shortages in aged care requires a multifaceted approach that prioritises better working conditions, career development opportunities, international recruitment, and technological advancements. By creating a more attractive and supportive work environment, aged care providers can retain skilled professionals and build a sustainable workforce for the future.
At Arise Care Staffing, we understand the challenges faced by aged care providers and are committed to helping facilities find qualified and compassionate healthcare professionals. By working together, we can ensure that Australia’s elderly population continues to receive the high-quality care they deserve.









